URL : www.hotelaumanoir.com
Company, organization : SA Taranne
The head office : 153 boulevard Saint Germain 75006 Paris
Siret/Siren : 56203715000017
RCS City + number: 562037150 Paris
Address : 153 boulevard Saint Germain 75006 Paris
Phone : +33 (0)1 42 22 21 65
Subject of the site : Présentation de l'Hôtel Au Manoir Saint Germain des Prés à Paris
Legal responsible : Stéphane Teil
Editorial manager, webmaster : Stéphane Teil
Conception, editing, artistic direction : IT7 - www.it7.fr
Writing : Stéphane Teil
Photographs (not contractual)
Hébergement : IT7 - www.it7.fr
Secure payment (Reservation Service) : www.secure-hotel-booking.com
The site is online : 29/05/2017
The site present :
GENERAL TERMS AND CONDITIONS OF SALE
DEFINITIONS AND INTERPRETATIONS
Capitalized terms used herein without having been previously defined shall have the following meanings:« Guest » means a natural person, who is an adult, acting for his personal needs and having the full legal capacity to commit under this contract.
« Booking Conditions » mean the special terms and conditions of each booking made by the Guest.
« Booking Confirmation » means the document summarising the details of the booking made by the Guest sent by the Website or the Hotel to the Guest.
« Booking Request » means any hotel room booking request made by the Guest.
« Hotel » refers to the Hôtel Au Manoir Saint Germain des Prés, operated by SA Taranne with capital of € 39 000.00, registered with the Paris Trade and Companies Register under number 562 037 150, whose registered office is located at 153 boulevard Saint Germain 75006PARIS. VAT number = FR38 562 037 150.
« Partners» means any service provider that has entered into a service agreement or partnership agreement with the Hotel.
« Service » means any hotel room booking service provided by the Guest on the Hotel's Website.
« Hotel Website » means the website dedicated to the Hotel accessible at the following address: www.hotelaumanoir.com
ARTICLE 1 – SCOPE
These General Terms and Conditions of Sale apply, without restriction or reservation, to any purchase of hotel room booking services and offers offered by the Hotel to consumers and non-professional guests ('Guests or the Guest') on the Hotel's website. The main features of the Services are presented on the Hotel's website. The Guest is required to read it before making any booking. The Guest is solely responsible for selecting and purchasing a Service.The Guest declares: Having full legal capacity to commit himself under these General Terms and Conditions of Sale. ● Making the booking of hotel rooms and offers for his personal needs. ● Being able to save and print these General Terms and Conditions of Sale.The contact details of the Hotel are as follows:
Hôtel Au Manoir Saint Germain des Prés
153 boulevard Saint Germain
75006 Paris, France
These conditions apply to the exclusion of any other terms and conditions, including those applicable to other channels for the marketing of the Services.The Guest is informed that the Hotel enters into partnership agreements with third party travel providers in order to enable him, using the services offered by these partners on their website, to search, select and book rooms in the Hotel. Any booking of hotel rooms made under these conditions implies the consultation and full and unreserved acceptance by the Guest of the special terms and conditions of the service provider, the terms and conditions of sale of the price booked and these general terms and conditions of sale. The Guest declares to have obtained from the Hotel all necessary information available on the Website.These General Terms and Conditions of Sale are accessible at any time on the Hotel's website and shall prevail, where applicable, over any other version or any other contradictory document.Unless proven otherwise, the data recorded in the service provider's computer system constitutes proof of all transactions entered into with the Guest. Thus, the entry of bank information, the acceptance of the General Terms and Conditions of Sale, the Booking Conditions or the Booking Request, has the same value between the Hotel and the Guest as a handwritten signature on paper. The Computer Records stored in the Hotel's computer systems will be kept under reasonable security conditions and considered as evidence of communication, order and payment between the Hotel and the Guest.The Hotel shall retain the written record of the conclusion of the contract in electronic or paper format for a maximum period of 5 years. The Guest is informed that his IP address is registered at the time of booking.In accordance with the French Data Protection Act of 6 January 1978, the Guest has, at any time, a right of access, rectification and opposition to all of his personal data by writing, by letter and providing proof of his identity, to:
Hôtel Au Manoir Saint Germain des Prés
153 boulevard Saint Germain
75006 Paris, France
These General Terms and Conditions of Sale also include the Personal Data Policy.The Guest declares to have read these General Terms and Conditions of Sale (including the Personal Data Charter) and has accepted them by ticking the box provided for this purpose prior to the implementation of the online booking procedure as well as the General Terms and Conditions of Use of the Hotel's website. The validation of the booking of Services by the Guest constitutes acceptance without restriction or reservation of these General Terms and Conditions of Sale (including the Personal Data Charter).The Guest acknowledges that he has the capacity required to contract and acquire the Services offered on the Hotel's website. Since these General Terms and Conditions of Sale are subject to subsequent amendments, the version applicable to the Guest's purchase is that in force on the website on the date of the booking.These General Terms and Conditions of Sale shall apply for the duration of the posting of the services offered by the Hotel on the Hotel's Website. The Hotel reserves the right to temporarily or permanently close access to its Website.
ARTICLE 2 - BOOKINGS:
The Guest selects the services he wishes to book on the website, as follows:
1. Selection of room type and price
2. Selection of ancillary services where applicable
3. Verification and validation of the details of the booking, total amount of the booking, conditions of the price
4. Indication of contact details
5. Entry of your credit card details in case of guarantee or prepayment
6. Consultation and acceptance of the general terms and conditions of the selected price prior to the validation of the booking
7. Validation of the booking
ARTICLE 3 - PRICES
The Services offered by the Service Provider are provided at the prices in force on the Hotel's website when the booking is registered by the Service Provider. The prices are expressed in Euros, exclusive of tax and inclusive of tax. The prices take into account any reductions that could be granted by the Service Provider under the conditions specified on the Hotel's website. These prices are firm and non-revisable during their validity period, as indicated on the Hotel's website, with the Service Provider reserving the right, outside this validity period, to change the prices at any time. The prices are indicated before and at the time of the booking made by the Guest. They are per room for the number of persons and the date selected.The prices are confirmed to the Guest in the amount inclusive of tax (excluding the tourist tax) in the commercial currency of the Hotel. They take into account VAT at the rate applicable on the day of the booking; any change in the price applicable to VAT will be automatically reflected in the prices indicated on the invoice date. The same shall apply to any modification or introduction of new legal or regulatory taxes imposed by the competent authorities.The prices do not include the tourist tax payable directly on site with the Hotel. The Guest undertakes to pay these various taxes without any dispute to the Hotel. The payment requested from the Guest corresponds to the total amount of the purchase, with the exception of this tax. Unless otherwise stated on the Site, ancillary services (breakfast, etc.) are not included in the price.The conversion into foreign currency is given for information purposes only and is not contractual. If a price involves payment directly to the Hotel upon arrival or departure of the Guest and the currency of the Guest is not the same as that of the Hotel, the price charged by the Hotel is likely to be different from that communicated at the time of the booking, given the change in the exchange rate between the date of booking and the date of payment.An invoice is issued by the Service Provider and sent to the Guest when the booked Services are provided.
ARTICLE 4 - PAYMENT TERMS:
In case of cash payment on the day of the booking (Non-refundable Price):The price is payable in cash, in full on the day of confirmation of the booking by the Guest, according to the terms and conditions specified in the article "Bookings" above, by means of secure payment: by bank cards: Visa, MasterCard, American Express, Maestro.When making the booking, the Guest communicates his bank details, specifying the name of the credit card, the number of the credit card, the validity date (the credit card must be valid until the end date of the stay) and the security number. Payment data are exchanged in encrypted mode using SSL protocol. The Guest will arrive at the Hotel with the credit card that he used to pay for the booking. He may be asked to present an identity document as part of the procedures to prevent fraud involving credit cards.The Service Provider shall not be obliged to provide the Services ordered by the Guest if the price has not been paid in advance in full in accordance with the above conditions.Payments made by the Guest will only be considered final after actual collection of the sums due by the Service Provider.
In case of cash payment on the provision of services (Flexible Price):The price is payable in cash, in full on the day of the provision of the booked Services under the conditions defined in the "Provision of Services" article below and as indicated on the invoice issued to the Guest, by means of secure payment: by bank cards: Visa, MasterCard, American Express, Maestro.Payment data are exchanged in encrypted mode using SSL protocol.The Hotel will ask the Guest, upon arrival, to pay a security deposit or authorise the debit of his credit card, in order to guarantee the payment of the sums corresponding to the services consumed on site. The Guest will then provide his bank details specifying the name of the credit card, the number of the credit card, the validity date (the credit card must be valid until the end date of the stay) and the security code. The Guest may be asked to present an identity document as part of the procedures to prevent credit card fraud.The Service Provider shall not be obliged to provide the Services ordered by the Guest if the price has not been paid in advance in full in accordance with the above conditions. Payments made by the Guest will only be considered final after actual collection of the sums due by the Service Provider.
ARTICLE 5 - SUPPLY OF THE SERVICES
The Services booked by the Guest, which include hotel room booking services and ancillary services, will be provided as follows, in accordance with the terms and conditions set out in these General Terms and Conditions of Sale, supplemented by the Booking Conditions which the Guest has read and accepted at the time of booking on the Hotel's website.Upon arrival, the Guest will be asked to present his identity document in order to verify that his name corresponds to the booking made and to comply with the legal obligations of registration of identity for foreign persons ("Police File").The Hotel is a completely non-smoking area. The Guest shall be liable for any direct and/or consequential damage resulting from the act of smoking in the Hotel. He will therefore be liable for the full amount of the cleaning and restoration costs of the damaged item or space.Animals, as long as they are kept on a leash or in a cage in the communal areas of the establishment, may be accepted according to the hotel's current policy upon payment of an additional fee. For hygiene reasons, animals are not allowed in the dining rooms.The personal effects of the Guest left in the Hotel's room, particularly outside the safe or in the public areas of the Hotel are the sole responsibility of the Guest. The Hotel shall not be liable for any loss, theft, deterioration or damage to such effects.The Guest accepts and undertakes to use the room with due care. Also, any behaviour contrary to morality and public order will lead the Hotel to ask the Guest to leave the establishment without any compensation and or without any reimbursement if a payment has already been made. In the event that no payment has yet been made, the Guest will have to pay the price of the nights consumed before leaving the establishment.The Guest shall be held liable for all direct and/or indirect, consequential damage, of which he is the perpetrator, recorded in the booked room or which he may cause within the Hotel. Consequently, he undertakes to compensate the Hotel up to the amount of said damages, without prejudice to any damages that may be due, procedural and legal costs incurred by the Hotel.Wi-Fi access (extra charge or not) that allows guests to connect to the Internet may be offered in accordance with the current Hotel Policy. The Guest undertakes to ensure that the IT resources made available to him by the hotel are not in any way used for the purposes of reproduction, representation, making available or communication to the public of works or objects protected by copyright or by a related right, such as texts, images, photographs, musical works, audiovisual works, software and video games, without the authorisation of the owners of the rights provided for in books I and II of the French Intellectual Property Code when such authorisation is required. If the Guest does not comply with the aforementioned obligations, he may be accused of an offence of infringement (Article L.335-3 of the Intellectual Property Code), sanctioned by a fine of 300,000 euros and three years imprisonment. The Guest is also required to comply with the security policy of the Internet service provider of the hotel, including the rules for the use of the security means used in order to prevent the unlawful use of IT resources and to refrain from any act affecting the effectiveness of these means.Unless expressly stated otherwise, the room will be made available to the Guest on the day of his arrival at 2 p.m. and the Guest will leave the room on the day of his departure at 12 noon. Failing this, late departure fees or an additional night will be charged to the Guest. The Guest must check his departure date. In the event of early departure, a fee equivalent to all the nights in case of non-refundable booking or one night will be charged, unless the Guest has notified the Hotel at least 24 hours before his departure (24 hours not applicable for a non-refundable booking).The Service Provider undertakes to do its utmost to provide the Services booked by the Guest, as part of a best efforts obligation.The Guest shall have 8 days from his date of departure from the Hotel to issue, in writing, reservations or complaints regarding the provision of the Services, together with all related supporting documents, to the Hotel.No complaint may be validly accepted in the event of non-compliance with these formalities and deadlines by the Guest.In the absence of reservations or complaints expressly made within this period by the Guest upon receipt of the Services, they shall be deemed to comply with the booking, in quantity and quality.In the event of displacement:In the event of an exceptional event, force majeure or the impossibility of making the booked room available to the Guest, the Hotel reserves the right to accommodate the Guest in a hotel of an equivalent category, for services of the same nature and subject to the Guest's prior approval.
ARTICLE 6 - RIGHT OF WITHDRAWAL
In accordance with Article L 221-28 of the French Consumer Code, the Guest does not have the right of withdrawal provided for in Article L 221-18 of the French Consumer Code, given the nature of the services provided.The contract is therefore concluded definitively upon the conclusion of the booking by the Guest according to the terms and conditions specified in these General Terms and Conditions of Sale.
ARTICLE 7 - SERVICE PROVIDER'S LIABILITY - GUARANTEE
The Service Provider guarantees, in accordance with the legal provisions and without additional payment, the Guest, against any lack of conformity or hidden defect, resulting from a failure to perform the booked Services and actually paid under the terms and conditions defined in these General Terms and Conditions of Sale.The Services provided via the Hotel's website comply with the regulations in force in France. The Service Provider shall not be held liable for non-compliance with the legislation of the country in which the Services are provided, which the Guest, who is solely responsible for selecting the requested Services, is responsible for checking.
ARTICLE 8 – INFORMATION TECHNOLOGY AND FREEDOM, PERSONAL DATA
Pursuant to Law 78-17 of 6 January 1978, it is recalled that the personal data requested of the Guest is necessary for the processing of his booking and the preparation of invoices, in particular. These data are processed and intended for the Hotel and may be communicated to its potential partners responsible for the execution, processing, management and payment of bookings as well as the Guest's stay.In addition, the Hotel may send its newsletter, promotional offers, a satisfaction questionnaire following the hotel stay by e-mail to its guests. The processing of information communicated via the Hotel's website has been declared to the CNIL.The Guest has, in accordance with national and European regulations in force, a permanent right of access, modification, rectification and opposition with regard to the information concerning him. This right may be exercised under the terms and conditions defined on the Hotel's website.
ARTICLE 9 - INTELLECTUAL PROPERTY
The content of the Hotel's website is the property of the Seller and its partners and is protected by French and international intellectual property laws. Any total or partial reproduction of this content is strictly prohibited and may constitute an offence of infringement.
ARTICLE 10 - UNFORESEEN CIRCUMSTANCEST
hese General Terms and Conditions of Sale expressly exclude the legal regime of unforeseen circumstances provided for in Article 1195 of the French Civil Code for all Service operations of the Service Provider to the Guest. The Service Provider and the Guest therefore each waive the right to avail themselves of the provisions of Article 1195 of the French Civil Code and the unforeseen circumstances regime provided for therein, undertaking to assume its obligations even if the contractual balance is upset by circumstances that were unforeseeable at the time of the conclusion of the sale, even if their performance would prove excessively onerous and to bear all the economic and financial consequences thereof.
ARTICLE 11 - FORCE MAJEURE
The Parties may not be held liable if the non-performance or delay in the performance of any of their obligations, as described herein arises from a case of force majeure, within the meaning of Article 1218 of the French Civil Code.
ARTICLE 12 - MISCELLANEOUS PROVISIONS
These General Terms and Conditions of Sale, the use of Personal Data, the Booking Conditions, the Booking Request, the Confirmation of Booking by the Guest, constitute the entire agreement of the parties within the limits of its purpose. They replace and cancel, accordingly, within this limit, any verbal or written agreement that may be prior to them.No tolerance, regardless of the nature, extent, duration or frequency, may be considered as creating any right and may not result in limiting in any way whatsoever the possibility of invoking each of the clauses of these General Terms and Conditions of Sale, at any time, without any restriction.Any clause of these General Terms and Conditions of Sale which may be declared invalid or unlawful by a competent court shall be devoid of effect, but its invalidity shall not prejudice the other provisions, nor affect the validity of the General Terms and Conditions of Sale as a whole or their legal effects.
ARTICLE 13 - GOVERNING LAW - LANGUAGE
These General Terms and Conditions of Sale and the transactions arising therefrom are governed by and subject to French law. These General Terms and Conditions of Sale are drafted in French. If they are translated into one or more foreign languages, only the French text shall prevail in the event of a dispute.
ARTICLE 14 - DISPUTES
All disputes to which the purchase and sale transactions entered into pursuant to these general terms and conditions of sale could give rise, concerning their validity, interpretation, performance, termination, consequences and follow-ups and which could not have been resolved between the Hotel and the Guest shall be submitted to the competent courts under the conditions of ordinary law.The Guest is informed that in the event of a dispute arising from the general terms and conditions of sale and after having referred to the Hotel Bookings department and in the event of a negative response or in the absence of a response within 2 months, he has, pursuant to Articles L.616-1 and R.616-1 of the French Consumer Code, the right to refer the matter to the consumer mediator to which the Hotel belongs. The Guest can contact the Tourism and Travel Mediator, Mr. Jean-Pierre Teyssier, at the following address or on the website https://www.mtv.travel/ : MTV Médiation Tourisme et Voyage, BP 80 303, 75823 Paris Cedex 17
ARTICLE 15 - PRE-CONTRACTUAL INFORMATION - GUEST'S ACCEPTANCE
Prior to the signing of his booking and the conclusion of the contract, the Guest acknowledges having been communicated, in a legible and comprehensible manner, these General Terms and Conditions of Sale and all the information listed in Article L. 221-5 of the French Consumer Code, and in particular the following information: the essential features of the Services, taking into account the communication medium used and the relevant Service; ● the price of the Services and ancillary charges; ● In the absence of immediate performance of the contract, the date or time at which the Service Provider undertakes to provide the booked Services; ● Information relating to the identity of the Service Provider, its postal, telephone and electronic contact details, and its activities, if it is not apparent from the context, ● Information relating to the legal and contractual guarantees and their implementation procedures; ● The functionality of the digital content and, where applicable, its interoperability; ● The possibility of using conventional mediation in the event of a dispute; ● Information on important contractual terms. ● Accepted means of payment.The fact of a natural or legal person, booking on the Hotel's website implies full acceptance of these General Terms and Conditions of Sale and obligation to pay for the Services ordered, which is expressly acknowledged by the Guest, who waives, in particular, the right to avail himself of any contradictory document, which would be unenforceable against the Service Provider.
GENERAL DATA PROTECTION REGULATION
In general, you can visit the Hotel Au Manoir Website without disclosing any personal information about you. In any case, you are in no way obliged to transmit this information to SA TARANNE. However, in case of refusal, you may not be able to benefit from certain information or services that you have requested.
As such, SA TARANNE may be required in certain cases to ask you to enter your surname, first name, email address, telephone number, company and function (hereinafter your “Personal Information”).
By providing this information, you expressly agree that it will be processed by SA TARANNE, for the purposes indicated in point 2 below and for the purposes stated at the end of each form.In accordance with the General Regulation on Data Protection (General Data Protection Regulation) adopted by the European Parliament on April 14, 2016, and the Data Protection Act of January 6, 1978 amended, SA TARANNE informs you of the following:
1. Identity of the controller
The controller is the company SA TARANNE, having its headquarters at 153 Boulevard Saint-Germain 75006 Paris, tel.: +33 1 42 22 21 65
2. Purposes of the treatment
SA TARANNE may process your Personal Information:
(a) for the purpose of providing you with the information or services you have requested (in particular: sending the Newsletter, commercial offer, white papers or the assessment of your level of compliance via a quiz); and / or
(b) for the purpose of collecting information enabling us to improve our Site, our products and services (in particular by means of cookies); and / or
(c) for the purpose of contacting you regarding various events relating to SA TARANNE, including but not limited to product updates and customer support.
Only SA TARANNE is the recipient of your Personal Information. These, whether in individual or aggregated form, are never transmitted to a third party, notwithstanding the subcontractors to which SA TARANNE calls (you will find more information about them in point 7 below). Neither SA TARANNE, nor any of its subcontractors, sells the personal data of the visitors and Users of its Site.
4. The duration of the retention
Your Personal Information is kept by SA TARANNE only for the time corresponding to the purpose of the collection as indicated in 2 above which can not in any case exceed 24 months.
5. Computer Rights and Freedoms
You have the following rights regarding your Personal Information, which you can exercise by writing to us at the postal address mentioned in point 1 or by completing the form opposite.
o Right of access and communication of data
You have the faculty to access the Personal Information that concerns you.However, because of the obligation of security and confidentiality in the processing of personal data which is incumbent on SA TARANNE, you are informed that your request will be processed provided that you bring back the proof of your identity, in particular by the produce a scan of your valid ID (if requested by our dedicated electronic form) or a signed photocopy of your valid ID (in case of written request).
SA TARANNE informs you that it will be entitled, if necessary, to oppose manifestly abusive requests (by their number, their repetitive or systematic nature).To help you in your process, especially if you wish to exercise your right of access by means of a written request to the postal address mentioned in point 1, you will find by clicking on the following link a mail template developed by the National Commission of Computing and Liberties (the “CNIL”).
o Right to rectify data
Under this right, the law allows you to request the rectification, updating, locking or deletion of data concerning you that may be inaccurate, erroneous, incomplete or obsolete. Also, you can set general and specific guidelines regarding the fate of personal data after your death. In this case, the heirs of a deceased person may demand to consider the death of their loved one and / or to make the necessary updates.
To help you in your process, especially if you wish to exercise, for your own account or on behalf of one of your deceased relatives, your right of rectification through a written request to the postal address mentioned in point 1, you will find by clicking the following link a mail template developed by the CNIL.
o Right of opposition
The exercise of this right is only possible in one of two situations : When the exercise of this right is based on legitimate grounds; or When the exercise of this right is intended to prevent the collected data from being used for commercial prospecting purposes.
To help you in your process, especially if you wish to exercise your right of opposition by means of a written request addressed to the postal address indicated in point 1, you will find by clicking the following link a mail template developed by the CNIL.
6. Reply duration
SA TARANNE undertakes to respond to your request for access, rectification, opposition or any other additional request for information within a reasonable period of time, which may not exceed one month from receipt of your request.
7. Authorized service providers and transfer to a third country of the European Union
SA TARANNEinforms you that it uses its authorized service providers to facilitate the collection and processing of data that you have communicated. These service providers may be located outside the European Union and have the data collected through the various forms on the Site (except for the form allowing you to exercise your rights Computer and Freedoms which is proposed and operated by SA TARANNE).
SA TARANNE has previously secured the implementation by its providers of adequate guarantees and compliance with strict conditions of confidentiality, use and data protection. In particular, vigilance was focused on the existence of a legal basis for any transfer of data to a third country. As such, one of our service providers is subject to internal corporate rules (or “Binding Corporate Rules”) that were approved by the CNIL in 2016 when others obey not only Standard Contractual Clauses but also Privacy Shield